FAQ

  • Does my jewellery require special maintenance?

No, the pieces do not require special maintenance, but there are a few tips to follow to ensure they remain in tip-top condition for an extended period of time:

– If the resin becomes dirty, simply wash it with warm water and very mild liquid detergent (while carefully avoiding any scrubbing) and then pat dry with a clean towel .

– Avoid direct contact with perfumes, alcohol based liquids or chemicals.

– Try to avoid leaving your jewelry in direct sunlight during extremely hot temperatures as the resin may lose some of it’s shape. A good example is forgetting it in a hot car during summer months. If this does happen, however, simply place it in a cool area and avoid handling until it returns to it’s beautiful shape.

  • Is your online shop secure and my personal data safe?

The details provided by you will not be forwarded to any third parties under any circumstances. As a small business, and unlike high grossing online retailers, we highly value our customer’s right to privacy.

  • Do you provide gift wrapping services?

Yes, I do. You can choose to add a handmade gift-box to your order at checkout for a small additional fee. I will include a small card with personalised text for no extra charge (please send me a message after purchase).

  • How do I pay my order?

Please see Terms and conditions/Payment options

  • How long does the delivery take?

Please see Terms and conditions/Delivery

  • Do you organize giveaways?

Yes, I do. Please subscribe to my newsletter to get the latest news and follow me on social media (by simply clicking on the icons on the home page).